What we do

Our Services

We operate multiple warehouses in the UK, Europe, the Balkans and the United States. We design and align end-to-end supply chain solutions for your online business that are guaranteed to improve efficiency, increase profitability and enable growth. From global freight, order processing and stock optimization to automated returns processes, our fit-for-purpose fulfilment & distribution model has got you covered.

How we do it

Our Technology

At the heart of any online business are it’s systems. Between Multichannel platforms on the one hand and Multicarrier distribution on the other, our technology plays a pivotal role. Our systems integrate with a long list of Ecommerce platforms and Omnichannel partners, ERP systems, Couriers and Distribution partners. From Amazon, Magento and Shopify to Linnworks, Volo and Channel Advisor.

Why choose us

Our Commitment

Our customers and partners choose us for a number of important reasons; reliability, flexibility and scaleability are almost always mentioned in their testimonials. Some will say it’s simply because we’re a bunch of really nice people to work with. We realise that we cannot succeed unless you do. When you grow, we grow! Our commitment to you is simple: 100% order accuracy or your money back. Guaranteed!

Who we are

Our Story

We started our business in the Channel Islands, where pretty much everything is cross-border apart from the odd cow. We worked with WHSmith, Woolworths, Asda and the Hut Group to name but a few. After high street retailers moved their fulfiment operations back to the UK, we went with them and opened our first UK operation in South Wales.

We’ve added to that several times over and now also run operations in the Balkans, Central Europe, and the USA. Our network of warehouse locations gives faster and cheaper access to the key markets than you can get from one centre alone. We are where your business is. With easy access, reliable infrastructure, great processes and good people. We think of it as  Smart Global Fulfilment.

Quick, Efficient & Flexible Integration

We have experience with most major shopping carts & e-commerce platforms and we save you from having to set up your own linkage with carriers. Connecting your systems to ours can be the same day if we have worked with your environment before. We also tailor integrations to your specific needs, from secure FTP to detailed APIs.

A Global Network of Experienced Partners

When you work with ProFS, you also gain access to a global network of experienced partners providing world-class supply chain and logistics solutions to leading companies and organizations around the world. ProFS works only with the best partners in the industry when it comes to integrating our systems with yours and supporting your operations with the best possible people and processes. We are very selective with our partners to ensure your business is protected.

Multi-carrier Distribution?

The choice is yours! We work with a large number of Postal Carriers and Couriers. We ensure we get the best rates from all our carriers so that you benefit. You’re already working with a Multicarrier partner and you’re happy? Where possible we’ll carry on the relationship and hook up to their service.

The Heartbeat of your Business

Follow your orders through the system, and receive notification when they have been dispatched. Using your login to a dedicated access portal, you can see your orders and stock levels in real time or build your own reports. Whether you want to connect to multiple warehouses, or despatch to addresses in Mandarin or Cyrillic, ProFS has done it many times before.

What clients say

Testimonials

I wholeheartedly recommend ProFS for Ecommerce fulfilment. We had outgrown our previous location and were looking for a new 3PL partner. Moving warehouses or 3PL is never easy and we naturally expected some teething troubles.ProFS have great systems which they keep investing in but more importantly they have wonderful, dedicatedstaff to make it all happen..

Tim Naughton

Managing director

We are absolutely thrilled with the move to ProFS! The team have been fantastic and the transition was met with so much support from both Michael and Craig as well as everyone in their development and support teams. Since the transition we have seen a massive reduction in our complaint rate for deliveries and have

Jean-Paul Bouic

Head of Design

With ProFS I feel that rather than just employing a fulfilment service, I have gained a business partner who is genuinely committed to helping me further the growth of my company.

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ProFS performs what is probably the most important process of any B2C business – delivering the product to the customer correctly and with as few processing delays and errors as possible.

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Arun Narayanan

CEO,
Owner

Download our latest eBook

10 Secrets of Ecommerce Excellence

Running an online business takes serious effort. Competition lurks around every corner and industry best practice should be your guide to take your business ahead of the curve. Too many ecommerce entrepreneurs miss out where one critical element is concerned: The Supply Chain. If you’re ready to crank it up a notch, download our latest eBook and discover how to take your online business to the next level.

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Address:

Woburn Road Industrial Estate Kempston

Phone:

+44 (0)20 3581 7944

Email:

info@profulfilment.com

We are open:

Mn-Fr: 8AM-8PM